POLARIS by Utility™ is a seamless, all-in-one evidence management system sets a new standard for tracking and backing up the truth in a prove-it-to-me world growing more complex every day. Formerly known as AVailWeb, POLARIS by Utility™ is a powerful virtual command center that guides your team with total transparency.



POLARIS by Utility™ provides a seamless transfer of information between all devices as an evidence ecosystem. The system is highly configurable and policy-driven, allowing agencies to manage, administrate, and customize settings centrally.


POLARIS by Utility™ allows multiple videos to be shown from different devices simultaneously in the same interface. In addition, the GPS data from each incident provides situational awareness of patrol vehicles and officers on a live map view.


Devices automatically offload video to the CJIS-compliant cloud, allowing instantaneous viewing capabilities.


Our all-in-one solution manages officers quickly and effectively, track assets in real-time, configures devices remotely, and displays aggregate fleet reports.


Imports or creates map overlays for occasions like PredPol, Geofences, and more for extra patrolling or high crime areas.


Supervisors can start recording remotely and initiate live streams from an ongoing event in the field.

POLARIS by Utility™ Product Sheet

POLARIS by Utility™ is a cloud-based digital evidence management solution that allows users to securely store captured evidence and offers SmartRedaction™.

Formerly known as AVaiLWEB,  POLARIS allows agencies to upload, analyze and manage evidence including video, audio, documents, photos, metadata, phone data, security camera footage, and more from our other solutions including EOS™ police body camera and ROCKET™ in-car communications.

Agencies can manage camera registry programs within the platform featuring a simple process to request digital evidence from citizens and have files uploaded to the case directly.  Additionally, the platform allows for the intake of evidence from third-party systems allowing agencies to utilize one DEMS platform for all forms of evidence, further streamlining law enforcement workflow, expediting the digital evidence intake process, and ultimately ensuring that officers spend less time behind a desk and more time within the communities they serve.

Designed to enable agencies to gather disparate digital evidence into one unified view, the updated POLARIS platform expands the types of data that can be uploaded and displayed to users with the capability to manage video, audio, documents, photos, metadata, phone data, security camera footage, and more. The advanced technology also allows citizens to upload data and evidence to the system if requested by investigators. 

Additional POLARIS™ features include:

Transcription and Translation: Users can easily transcribe digital evidence with the technology that now also offers a robust range of translation capabilities powered by Amazon Web Services (AWS).

Share Links to Cases and Media: Officers can easily copy links to files or cases for easy sharing via email.

Video Conversion: Users now have the opportunity to convert video from non-proprietary formats.

Advanced Reporting: A new range of reports are available to officers including Top Incidents, Last Associated User, Total Incident by Classification, Incidents by Upload Date, and Waypoint Status.

Utility Associates, Inc. is always collaborating with law enforcement to understand how our technologies should be updated to continue to support the ever-evolving law enforcement landscape, and with POLARIS , we set out to consider all the ways we could make the job of law enforcement easier. The new features and technology make managing digital evidence – a time-consuming task for officers who are managing more data than ever before – infinitely more efficient and effective, which means they’re able to spend more time in the community fostering trust and transparency.

POLARIS by Utility™ is a powerful virtual command center that guides your team with total transparency. This latest technology expands upon Utility’s universe of products and operating systems, which supports more than 50,000 users with an intuitive platform for effectively capturing, managing, and releasing video evidence.