STUARY MALLORY utility inc

Stuart Mallory

Business Manager



Who I am, where I’m from and my Sales Region:
My name is Stuart Mallory, and I am the Vice President of International Business for Utility. I am from Kansas City, Missouri, and I oversee everything outside of the continental United States, from a business development standpoint.

What ties me to my region:
My career spans more than 20 years in the technology space, specifically focusing on public safety. I have had the distinct pleasure of working with agencies in more than 80 countries worldwide. With that, I think the relationships that I have been able to develop around the world, are truly what ties me to my region in. I feel that close personal ties to the channel, and to the agencies in general, are what sets us apart from the competition.

A bit about myself:
Over the years, I have been very fortunate to have been directly linked to some of the largest video contracts in the world. These awards have allowed me to formulate a clear understanding of what it takes for an agency to be successful with their technology endeavors, and it has also given me definitive insights into what I must help agencies avoid. I take this responsibility very seriously, and I believe this is why I have lasted as long in the business as I have.

Why should agencies choose Utility, Inc.:
As I have intimated above, I have seen a lot of change in the industry over the years, and I have seen a lot of companies come and go. But I can say with absolute certainty that I have never been associated with an organization like Utility. We put the agency first, every single time, and we provide a solution suite of products that is ultra-inclusive, while also allowing agencies to integrate technologies that they already have. This is nearly impossible to find in the industry, but not impossible with Utility, Inc.

What inspired me to select a path working in the public safety sector:
I got my start in public safety, by being recruited to a company that was hoping to replace a gentleman that had been in the industry for almost 30 years. He loved the Public Safety Market, and he said if you treat the law enforcement sector well and are loyal, you will get much the same in return. I accepted the role immediately, and I learned all I could from him in the year that I worked under his tutelage. He taught me many of the principals that I still adhere to today, and I saw first-hand how important it was to treat

What does Transformative Transparency mean to me:
To me, the transformative process should be never-ending ... Every organization, and person for that matter, are in a continual evolutionary process. Simply, the way an agency uses a technology today, will be far different from how they may choose to use it 6 months from now, a year from now, even 3 years from now ... But the transparency segment of that term is where you garner separation, in that you want to know what you have working in your favor, and what obstacles might stand in your way.

Why should you trust Utility:
With Utility, and with the solutions that we provide, you not only know that you have state of the art technologies today, but you also can trust that you will continue to be supported by the latest technology available as you move forward with us. Whether you agree to a 3 year, or a 5-year agreement, you know that additional services which may not even be available today, they will be incorporated into your subscription model upon release. We continue to develop these new functionalities for our customers.

The biggest lesson learned I’d like to share with Public Safety Leaders:
The most important thing to understand today is "Total Cost of Ownership” when you are planning a technology project. Don't let a company sell you on a low-cost capex, without any concise understanding of what your year over year costs will be. Instead, all things must be considered for the full term of an agreement. This should include hardware, software, licensing, unlimited data-storage, technology support, upgrades, and anything else that goes into the project. And all of this should be presented to you in advance.