Reporting to the Manager of Technical Support, the TSS will be the first point of contact for customers seeking assistance. The TSS will provide technical support and escalation assistance by responding to customer’s telephone and email inquiries. A TSS will escalate unresolved issues to the next tier level of support and follow-up and update customers status and information.

Reporting to the Manager of Technical Support, the TSS will be the first point of contact for customers seeking assistance. The TSS will provide technical support and escalation assistance by responding to customer’s telephone and email inquiries. A TSS will escalate unresolved issues to the next tier level of support and follow-up and update customers status and information.

Reporting to the Manager of Technical Support, the TSS will be the first point of contact for customers seeking assistance. The TSS will provide technical support and escalation assistance by responding to customer’s telephone and email inquiries. A TSS will escalate unresolved issues to the next tier level of support and follow-up and update customers status and information.

Reporting to the Manager of Technical Support, the TSS will be the first point of contact for customers seeking assistance. The TSS will provide technical support and escalation assistance by responding to customer’s telephone and email inquiries. A TSS will escalate unresolved issues to the next tier level of support and follow-up and update customers status and information.