Utility's Leadership

As Chief Operating Officer, Bill is responsible for overseeing corporate strategy, business integration, company culture, and driving strategy through execution to enable scalable growth and long-term value creation. He brings extensive executive experience in business transformation and operational leadership, having held senior roles at leading technology companies including Catalis, LexisNexis Risk Solutions, and Cox Enterprises. Bill began his career as a communications officer in the U.S. Army after graduating from the United States Military Academy at West Point.

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Amanda Havice was appointed CFO in June 2017. As CFO, she works closely with the other members of the executive team to support the company’s strategic direction. Mrs. Havice has direct responsibility for Finance, Acquisitions, Tax, Financial Services, Risk Management and Human Resources. Mrs. Havice joined Utility in 2015 as the Controller. Previously, she worked at a homeowners association and property management company as the Vice President of Accounting and Administration.

A native of Florida, Amanda graduated from the University of Florida with a Bachelor of Science in Accounting and from the University of North Florida with a Master of Accountancy. She is also a certified public accountant. Mrs. Havice lives in Decatur, Georgia with her husband, Matt and newborn twins. When not working, Amanda enjoys traveling with Matt.

Alyssa Ruff is the General Manager of the DEMS/IR Division, where she leads strategy, operations, and cross-functional alignment for a diverse portfolio of software solutions. With a strong background in M&A integration and organizational leadership, Alyssa excels at driving growth, operational efficiency, and team performance across complex business units.

Alyssa brings a wealth of experience in driving growth, leading strategic transformations, and executing high-impact mergers and acquisitions. She has a proven track record of accelerating business success by bringing innovative products to market that meet customer needs and deliver value. With her deep expertise in inorganic growth, she successfully led over 40 acquisitions, integrating businesses in ways that enhanced the customer experience and provided employees with opportunities for growth and success. Alyssa has held progressively senior leadership positions throughout her career, including notable roles at Community Brands (a previous GSV investment). Her deep experience in scaling businesses and driving operational excellence will be instrumental in her leadership of the DEMS/IR division.

Simon Araya is an accomplished technology executive who has spent over two decades guiding teams and creating inventive solutions for intricate business problems. As the Chief Technology Officer (CTO) at Utility, Simon is responsible for driving technology strategy and innovation across the organization.

In the early days of Utility, Simon was responsible for leading cross-functional teams in the design, development, and delivery of groundbreaking software and hardware solutions.

Simon earned a Bachelor of Science in Electrical Engineering from the University of Nebraska and has been a part of Utility since its inception.

As Chief Design Officer, Jon McChristian has over 25 years of product development of mobile devices. Jon is responsible for hardware designs from concept to manufacturing. McChristian holds a Bachelor of Science degree in Electrical Engineering from John Brown University.

Ms. Anheier is Vice President of Human Resources leading the human resources efforts for Utility Associates.  Prior to joining the firm in 2021, Ms. Anheier spent over 20 years leading the human resource functions for organizations (domestic and international) in information technology, hospitality, manufacturing, private security, and professional services industries.

Ms. Anheier earned a Bachelor of Science from Florida State College at Jacksonville and received an M.B.A. with a concentration in Human Resources from St. Leo University.  Ms. Anheier holds the Senior Professional in Human Resources certification demonstrating mastery of the strategic aspects of human resources management.

Ms. Anheier has contributed to the human resource professional community on a local, state, and national level through various volunteer leadership positions with the Society of Human Resource Management.  Ms. Anheier has participated as a HR Subject Matter Expert on the Exam Development Panel for the Human Resource Certification Institute, the certifying body for the HR profession.  Ms. Anheier has participated on the Board of Examiners for the Georgia Oglethorpe Award Process as a Content Expert for Human Resources.

As VP of Technology, Eric has over 20 years of mobile software and services product expertise. Eric is responsible for designing, implementing, and maintaining enterprise products, working hand in hand with internal technical, sales, operations, and support staff and customer command and technical staff. Eric holds a Bachelor of Science degree in Electrical Engineering from Georgia Tech and has been with Utility since its inception.

Stuart Mallory is Utility's Vice President of Business Development, who specializes in International Markets, where he has established relationships in more than 80 countries around the world.Stuart has been fortunate enough to secure some of the largest video contracts in the world, and in doing so, he has made many friends in locations all around the globe.When he is not on an airplane for work, Stuart most enjoys spending time with his family and supporting his local sports teams.

Jesse James is a seasoned product executive with over 20 years of experience driving innovation, strategy, and growth in cloud technologies, with a strong focus on public safety and mission-critical solutions. He has led technology and product teams across both government and major tech companies, including Motorola Solutions and Verizon, where he managed large-scale public safety cloud portfolios—covering call handling, CAD, RMS, and digital evidence management—while maintaining market leadership and driving transformational growth.  In addition, Jesse has served in the public sector and was previously the CIO for the City of Colorado Springs.
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Throughout his career, Jesse has successfully led cross-functional teams to develop and launch high-impact products that leverage technology as a force multiplier and enhance user experience. Passionate about customer-centric product management, he ensures that technology solutions are shaped by real-world needs and continuous feedback.
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Jesse holds an MBA in Technology and Innovation Management from the University of Colorado. Outside of work, he enjoys spending time with family and exploring the outdoors in Colorado.

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Nakisha brings over 20 years of marketing experience across diverse industries, from Fintech at Diebold Nixdorf & NCR to cybersecurity at Dell Secureworks and experience in the staffing industry. Throughout her career, she has risen to leadership roles, demonstrating a talent for building, and managing high-performing marketing teams.

Nakisha believes marketing is the perfect blend of creativity and data-driven strategy. Her customer-centric approach, combined with relationship building, agility, and market insights, allows her to deliver impactful results. Beyond core marketing expertise, Nakisha possesses a well-rounded skill set encompassing event planning, channel & partner management, communications & PR, M&A integration, and brand strategy.

A Florida native, Nakisha holds a Bachelor of Science degree in Psychology from Florida Memorial University in Miami, FL. She is a member of Alpha Kappa Alpha Sorority, Incorporated. In her free time, Nakisha enjoys dancing, traveling, cooking, crafting, and creating lasting memories with her family.