seth wold utility inc

Seth Wold

Business Manager



CALSAGA (California Association of Licensed security Agencies, Guards and Associates)

October 17-19, 2023
Agua Caliente Resort Casino Spa in Rancho Mirage
32-250 Bob Hope Dr., Rancho Mirage, CA 92270

Who I am, where I’m from:
I'm Seth Wold, and I love spending time outdoors with my kids exploring the western United States. I am from Utah but spend significant time in each of the surrounding states.

What ties me to my region:
I have lived in Utah my entire life.  I have family in each of the states I work and spend all my work and vacation time in these states.

A bit about myself:
I have been working in the Public Safety Agencies since 2015.  I have helped agencies in 17 western states procure better software to support their communities.

Why should agencies choose Utility, Inc.:
Agencies looking for a DEMS solution need to evaluate 3 primary areas.  1) Required Functionality 2) Implementation and Ongoing Support/Training 3) The Company behind the product (How has the company supported their customers and are they for sale)

What inspired me to select a path working in the public safety sector:
As a young man, I ran professionally and helped scale a Running Shoe Company, Altra.  I enjoyed working in that fast growing and exciting industry.  As I grew up, I decided that I wanted to work in an Industry that actually changes the world.  I decided that working with Public Safety agencies was the most meaningful for me.  I love working with Public Safety Professionals that are committed to providing transformative changes for their communities.

What does Transformative Transparency mean to me:
Transformative Transparency is the keystone to repairing and strengthening the trust between Public Safety Agencies and their communities.  Streamlining the entire DEMS process allows agencies to react faster, more responsibly and with great confidence.

Why should you trust Utility:
Trust is a 2-way street.  Utility stands behind its product in all the ways that matter.  1) Pricing is honest, transparent, and fair. 2) 24-7-365 support is part of the core Utility Support, as all Public Safety Agencies need that comprehensive support.  3) When a gap in the product is identified, Utility puts its development resources behind creating a solution by working with agencies to be involved in the process.

The biggest lesson learned I’d like to share with Public Safety Leaders:
The biggest lesson I have learned in the Public Safety Industry is that Public Safety Professionals want to do what is best for their communities, but they don't know what they don't know about what is available in the industry.  Software projects are much more successful when they work with honest, consultative Industry professionals as they evaluate their options.