EMS

Provide more cost-effective patient care.

See where your emergency medical personnel are now, where they need to be, and provide the real-time information they need to deliver effective and efficient patient care.

Learn how the City of San Antonio, Lake Sumter EMS, City of Chester, the City of Lincoln, St. Tammany Parish, Spring Hill Fire & Rescue and other EMS providers are delivering better patient care, reducing fuel and maintenance costs, and keeping better track of expensive field assets.

Solutions

Bring EMS operations into one common operating picture.

Benefits

Deliver more effective emergency medical services to the community.

Security & Reliability

Our tough, reliable and interoperable hardware and software solution “just works.”

Solutions

Bring your EMS assets into one comprehensive operating view.

Bring all parts of vehicle and field asset tracking and reporting into one cost-effective operating view that provides situational awareness for ambulances, EMTs, equipment and situations. Automatic reporting of vehicle location and operating performance can reduce costs while making better use of limited resources.

Deliver situational awareness.

Gain real-time situational awareness for vehicle, officers, and assets. Know who and what is in and around each vehicle. know when and where assets were last reported. Send this data immediately to your Central Dispatch or other legacy systems, and take advantage of a flexible reporting capability. Geo-fence and clumping reports or alerts can be set up as needed.

Provide a comprehensive map-based view.

Provide a comprehensive map-based view of all EMS assets in Central Dispatch and on laptops in each ambulance including ambulance location, on-board navigation to route EMS crews directly to the scene, and overlays with locations of “frequent flyer” repeat customers, hospitals, and clinics. Your existing ESRI GIS data layers, dispatch information, real-time access to patient care data, and other system data are all made available to the EMT on the scene.

Count on reliable communications.

Patient care information is only as good as the latest report. Our technology fills in cellular dead zones, and the optional cell booster can reach cell towers up to 30 miles away if nearby cell towers are down. The Rocket can automatically switch from cellular to an authorized hospital WiFi access point to upload patient care data. Critical patient care data can be routed from laptop to the emergency room while the patient is in transit, making every second count

Share a single cellular network connection.

Dispatch and patient care laptops in the ambulance, WiFi appliances, and WiFi medical care devices can all connect to a single long-range WiFi access point in the ambulance. Leverage a single monthly cellular data plan per ambulance. Allow EMTs to capture and share vital information faster from up to 100 meters around the ambulance.

Benefits

Deliver better patient care.

Progressive EMT services use our technology to solve the communications issues involved with situational awareness and delivery of emergency medical care.

Dispatch emergency medical teams more effectively.

Real-time location reporting of EMTs, ambulances, and equipment allows the right—not necessarily the closest—resources to be routed to each call.

Get the most out of limited resources

Audit trail reporting of vehicle travel reduces unnecessary fuel and maintenance expense. Leverage one monthly cellular data plan for all laptops and other WiFi devices in and around the ambulance. Geo-fence reporting and alerts can be set up as needed.

Get—and stay—connected.

Our technology fills in cellular dead zones, and the optional cell booster can reach cell towers up to 30 miles away if nearby cell towers are down. The Rocket’s long-range WiFi access point provides secure shared Internet access for up to 100 meters around the ambulance. Provide real-time Internet access to the laptop at the point where patient care is being delivered.

Track critical equipment.

Know where your high-value assets are. Never lose another defibrillator, oxygen tank or backboard again. Real-time visibility into RFID-tagged people and equipment allows you to look up the last known location for tagged equipment or identify the vehicle where it is currently stored.

Security and Reliability

Our secure, reliable, and interoperable communications “just work.”

Our hardened Rocket wireless appliance operates continuously on vehicle and shore power. No login is required, and the Rocket communications appliance can’t be turned off.

Our AVaiL and DataSync software is hosted at a hardened secure SAS70-audited data center. No additional network equipment or capacity is required. We provide a very secure and reliable solution so that you can focus on EMS operations.

Expect tough and reliable equipment.

The Rocket is MIL-STD 810F certified for operating temperature and vibration. The GPS antenna cable connector is not accessible to idle hands when the Rocket is mounted inside the Rocket Locker. GPS Jammer detection and reporting ensures reliable GPS position transmissions. Our technology works reliably every day in south Florida summers and northern Maine winters supporting mission-critical operations.

Protect sensitive information.

The Rocket’s WPA2 WiFi security with AES 256 bit encryption ensures that your HIPAA patient care data remains protected. Two-factor authentication ensures that only your authorized staff has access to AVaiL vehicle and asset location information.

Minimize TCO with “Over the Air” administration.

The Rocket sends regular “health check” updates so that issues can be resolved quickly before they become problems. Our Remote Configuration Management (RCM) application provides “Over the Air” firmware administration, reducing your staff support time and your annual Total Cost of Ownership—allowing you to keep your ambulances on the road.

Get performance and scalability.

Start small, yet scale to hundreds of vehicles and assets with sub-second response times for hundreds of users—in Dispatch and out in the field. Have the ability to display your Mutual Aid partners on the map along with your own resources. Our solution is reliable when you need it the most.